Contact
Talk to a person
Visit us in Business Bay, call, message the WhatsApp desk or send a note. Travellers who are away have a 24/7 line.
Groups desk. Tell us about the group; an account manager calls on the next working day.
Office
+971 4 555 0300
Mon to Sat 09:00 to 21:00 · Sun 10:00 to 18:00
WhatsApp desk
+971 50 555 0300
Replies in about 15 minutes in office hours
24/7 on-trip support
+971 4 555 0399
For travellers who are already away
Email
[email protected]
Replies within one working day
Visit us
Office 1204, Bay Square Building 7, Business Bay, Dubai. Visitor parking in the building; Business Bay metro is a ten-minute walk. Book a time for tailor-made planning so your consultant is free.
FAQ
Getting in touch
Something else?
How fast do you reply?
Within 15 minutes on WhatsApp and chat during office hours, and within two working hours for tailor-made requests. The 24/7 line is for travellers who are already away.
Can I visit the office?
Yes. We are in Business Bay with visitor parking; book a time with a consultant for tailor-made planning so the right person is free.