Burj Khalifa At the Top tickets, levels 124 and 125
2 h · starts 09:30, 13:00, 16:30, 19:00 · 4.7 (3)
At the Top is the standard observation experience at Burj Khalifa, on levels 124 and 125, about 450 metres up. Tickets are timed, so the slot you book is the slot you enter; arriving late can mean losing it on busy days. Our host meets you 15 minutes before your time at the At the Top entrance, on the lower ground floor of The Dubai Mall, hands over your tickets and walks you to the queue. From there it is security, a short walkway with displays about the building, and one of the fastest lifts in the world, which reaches level 124 in about a minute. Your ears will pop.
Level 124 has floor-to-ceiling windows and an outdoor terrace behind glass panels; level 125 is one floor up by stairs or lift and is usually a little quieter. On a clear day you can see the Gulf, Palm Jumeirah, the desert to the east and the towers of Sheikh Zayed Road below you. The honest part: winter and spring often bring haze or morning fog, and visibility can drop to a few kilometres. We cannot change the weather, but the 09:30 slot is usually the clearest and the least crowded.
The 16:30 slot gets you there for sunset, and it is by far the most popular; it sells out days in advance between November and April, and the decks are busy. The 19:00 slot is for the city lights, with the Dubai Fountain show visible below every half hour. If you want to go higher, the separate level 148 ticket includes a lounge and a less crowded deck at a higher price; ask us. We sell the official ticket price with our host included, not a reseller bundle with a forced buffet or mall voucher.
How the time is spent
- 16:15Meet our host at The Dubai Mall
Come to the At the Top entrance on the lower ground floor of The Dubai Mall, near the food court. Our host waits there with your tickets 15 minutes before your slot.
- 16:30Security and entry
Bags go through a quick airport-style scan. Large luggage, tripods and food are not allowed, so travel light on the day of your visit.
- 16:40Walkway and high-speed lift
A short walkway with displays on how the tower was built, then the lift to level 124 in about a minute. Swallow to help your ears adjust.
- 16:50Level 124 deck and terrace
Floor-to-ceiling windows on every side and the outdoor terrace. Find a spot on the west side early if you want the best sunset view over the Gulf.
- 17:30Sunset over the city
Between November and February the sun sets at about 17:30 to 18:00, turning the Gulf gold. Stay on as the city lights start to come on below.
- 17:50Level 125
Walk or take the lift one floor up to level 125, usually a little quieter, with more windows and a few interactive displays about the city.
- 18:30Exit and the Dubai Fountain
The lift down brings you back to the mall. The Dubai Fountain performs every 30 minutes in the evening, a short walk from the exit.
Times shown for the first start time; later runs follow the same plan.
Included
- Timed At the Top ticket for levels 124 and 125
- Our host at the entrance with your tickets
- High-speed lift to level 124
- Indoor deck and outdoor terrace on level 124
- Access to level 125
- Free date change up to 24 hours before
Know before you go
- Arrive at least 15 minutes before your slot; timed tickets cannot always be moved if you are late.
- Bring photo ID or passport; it can be checked at entry.
- Large bags, tripods, selfie sticks and food are not allowed past security.
- Lifts are fast and ears pop; it is fine for children, though anyone with recent ear problems may feel it.
- Winter haze and morning fog can reduce visibility; the 09:30 slot is usually the clearest.
- Pushchairs and wheelchairs are welcome; the whole experience is step-free on level 124.
Questions about this experience
Can I cancel or change my ticket?
What if it is foggy or hazy?
How much do children pay?
Is there food at the top?
Can I take good photos through the glass?
Guests on this experience
Took my nephews, who are visiting from Karachi, for their first trip up. The lift ride alone had them shrieking. From the top you can see the desert on one side and the sea on the other, which my sister found the most surprising thing of all. Easy and well organised.
Stunning view and the sunset was everything people say. Even with a timed ticket we still queued about fifteen minutes for the lift, as the evening slot is very popular. Kevin warned us it might happen and kept the kids entertained with facts about the tower.
We booked the Burj Khalifa sunset slot on level 148 and Kevin met us at the entrance with tickets ready, so we went straight through. Watching the sun drop behind the city and the lights coming on below was unreal. The fountain show afterwards was the perfect finish.
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